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If you wish to return an item WITHIN 30 DAYS OF PURCHASE there is no need to email us so long as it is in NEW AND UNUSED CONDITION but we may be able to help so please feel free to use the below 'form' and get in touch as we are always happy to help.  

The directions are under the "Returns and Refunds" tab at the top of this page.

Please note if you are returning an item we advise that you return with a tracking number as we cannot be responsible for returns we do not receive.

For any urgent query use this contact form.

For queries regarding delivery use the tracking number on the shipping confirmation you will receive and follow the links to Royal Mail or DPS if you have further questions. It's often quicker to follow up on delivery issues yourself (though we rarely have any) without going through a third party.

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